False quotation

Many of my contacts has raved about Auto And General Car Insurance policies, that they have in place. So after being with the company as a client, and then having to find a new company to insure my car, due to staff issues and non transparency; I was convinced that I should at least see what they quote me. So the website asked ALL of my information, including the area I live in. But I had to phone in after three days as NO-ONE had phoned me back. Also, I was quoted R53 more for car-hire option that I wanted added, That was not offered on the website. This should have brought the total to roughly,R953 or so. This included home contents insurance, of R50,000. The trainee-consultant that is allowed to answer phones, spoke so fast I had to ask her about twenty times, to slow down and repeat it slowly. Also, she says that contents insurance starts at R60,000. So with the lower excess it comes to R1,200??? Even with a lower excess, this is not making a difference to my current insurance. And This was not asked on the website. So you falsely quoted me for insurance for R900. Nice going Auto & General. I will go to the other company who offered me a better package. Thank you, Phumelo for wasting my time.