1 reviews | Active since Feb 2017

12 Mar 2026, 17:12

false information

Information they tell you when you are taking the cover is different from information you get when you claim, i was told they cover air-conditioning but when i claim for it, it was not covered lot was said the person who was dealing with my claim never communicated with me after getting the quotation from the dealer i had to call the call center to get the answers, poor service and customer care i recieved from warranty division

0
Replies (1)
Auto & General
Auto & General's reply12 Mar 2026, 17:16
Official
Hi Zipho,
 
We are disappointed to hear this and apologize for the service received. 
 
We will escalate your matter to the relevant team to assist. They will be in touch.
 
Kind Regards,
The Auto & General Team