FM
Fumani M

1 reviews | Active since Jun 2020

01 Feb 2022, 11:21

False adverti*****t ********

I was made to believe that the scratch and dent cover will cover my car immediately without any hassle for this type of incidents but I was wrong, During the claim stage auto and general brought up the 90 days waiting period. This is not mentioned anywhere in my policy document and I was not required when I was signing up for the policy.

0
Replies (2)
Auto & General
Auto & General's reply01 Feb 2022, 11:50
Official
Hi  Fumani,

We acknowledge receipt of your complaint.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team

Best regards,

Auto & General
Auto & General's reply01 Feb 2022, 11:53
Official
Hi Fumani,

Your matter has been escalated to our Internal Disputes team to investigate further, they will contact you on 03/02/2022 with feedback.

Kind Regards,
The Auto & General Team

Best regards,