ZJ
Zimasa J
1 reviews | Active since Jul 2010
29 Mar 2023, 07:32
False advertising
I did a comprehensive car insurance quote last week and I was promised a Woolworths voucher for R500. They promised to investigate and get back to me, I'm still waiting. Instead of sending the voucher, they reduced the quote but the excess is still ridiculous at R27 000. My current excess is R1500 so why would I leave my current insurer for this?
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Replies (1)0
Replies (1)Auto & General's replyOfficial
29 Mar 2023, 07:41Hi Zimasa,
We would like to apologise for the service you have received.
However, the Woolworths voucher will be sent to you within 21 working days.
Kindly see the Terms and Conditions link for more information: Car, Home Contents And Building Insurance | Auto & General (autogen.co.za)
Apologies again for the inconvenience.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
However, the Woolworths voucher will be sent to you within 21 working days.
Kindly see the Terms and Conditions link for more information: Car, Home Contents And Building Insurance | Auto & General (autogen.co.za)
Apologies again for the inconvenience.
Kind Regards,
The Auto & General Team
Auto & General's reply29 Mar 2023, 07:41
Official
Hi Zimasa,
We would like to apologise for the service you have received.
However, the Woolworths voucher will be sent to you within 21 working days.
Kindly see the Terms and Conditions link for more information: Car, Home Contents And Building Insurance | Auto & General (autogen.co.za)
Apologies again for the inconvenience.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
However, the Woolworths voucher will be sent to you within 21 working days.
Kindly see the Terms and Conditions link for more information: Car, Home Contents And Building Insurance | Auto & General (autogen.co.za)
Apologies again for the inconvenience.
Kind Regards,
The Auto & General Team
