LL
Lybon L
1 reviews | Active since Jan 2026
19 Jan 2026, 15:48
Failure to to assist but taking the premiums
Greetings,,the way auto and general operate is very bad ,I have been paying my premiums of policy no *** but they dnt wana even help me as I'm car is affected by natural disasters so they don't want to help me
Helpful (0)
Replies (4)0
Replies (4)
Auto & General's replyOfficial
19 Jan 2026, 15:53Hi Lybon,
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply19 Jan 2026, 15:53
Official
Hi Lybon,
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
LL
Lybon L's updateReviewer Update
19 Jan 2026, 18:17You are failing to fix my vehicle and no updates but since October you are taking R1600 and something but you only come with excuses not to help..you are busy telling me that my cover changes when enters the new months but when I open the policy you didn't tell me...you are really unfair and have a bad service..
LL
Lybon L's update19 Jan 2026, 18:17
Reviewer Update
You are failing to fix my vehicle and no updates but since October you are taking R1600 and something but you only come with excuses not to help..you are busy telling me that my cover changes when enters the new months but when I open the policy you didn't tell me...you are really unfair and have a bad service..
LL
Lybon L's updateReviewer Update
20 Jan 2026, 20:08My heart is so painful with how you are operating your business because Is more of ****s..you benefit but when claiming you comes with a lot of excuses..better to use the other one muc
LL
Lybon L's update20 Jan 2026, 20:08
Reviewer Update
My heart is so painful with how you are operating your business because Is more of ****s..you benefit but when claiming you comes with a lot of excuses..better to use the other one muc
Auto & General's replyOfficial
20 Jan 2026, 20:16We sincerely apologise for the frustration experienced. Your complaint has been escalated, and we are awaiting feedback. We will keep you informed and provide an update as soon as possible.
Kind Regards,
The Auto & General Team
Kind Regards,
The Auto & General Team
Auto & General's reply20 Jan 2026, 20:16
Official
We sincerely apologise for the frustration experienced. Your complaint has been escalated, and we are awaiting feedback. We will keep you informed and provide an update as soon as possible.
Kind Regards,
The Auto & General Team
Kind Regards,
The Auto & General Team