ML
Moses L
1 reviews | Active since Oct 2023
30 Apr 2026, 15:55
FAILURE AUTO&GENERAL ADJUDICATOR TO MEET TURNAROUND TIME AND NOT CLIENTS CONSIDERATION
FAILURE OF AUTO & GENERAL ADJUDICATOR INTERNAL REVIEW PROCESS BEEN EXHAUSTED YET AM STILL PAYING MY DEBIT ORDERS - THEY FORGOT TO KNOW I AM STILL PAYING THEIR BILLS.SERVICE PROVIDER BEING VAGUE AND BIASED AND PREJUDGED IN FAVOUR OF AUTO & GENERAL INSURANCE AND IGNORED MY FACTUAL CONSIDERATION.
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
30 Apr 2026, 16:00Hi Moses,
We acknowledge receipt of your complaint.
We acknowledge receipt of your complaint.
We note that your matter was referred to our Internal Dispute department, and they have advised you of the outcome.
Kind Regards,
The Auto & General Team
Auto & General's reply30 Apr 2026, 16:00
Official
Hi Moses,
We acknowledge receipt of your complaint.
We acknowledge receipt of your complaint.
We note that your matter was referred to our Internal Dispute department, and they have advised you of the outcome.
Kind Regards,
The Auto & General Team
ML
Moses L's updateReviewer Update
30 Apr 2026, 16:38l HAVE BEEN PUSHED FROM PILLAR TO POST REGARDING MY CLAIM AND IGNORING MY E-MAILS AFTER THE OUTCOME - WHEN I OBJECTED TO THE ADJUDICATOR FINDINGS TO HEAR MY FACTUAL CONSIDERATION MY E- MAILS WAS NOT RESPONDED TO BUT I AM STILL PAYING MY DEBIT ORDERS - HOW DO A PERSON UNDERSTAND THAT??THE CEILING DAMAGE OF MY PROPERTY IS STILL THERE CAUSED BY RAINS AND THE ARGUMENT IS- THEY RECKON IS WEAR & TEAR WHEN THEIR SERVICE PROVIDER CAME ONLY TO TAKE PICTURES WITHOUT INVESTIGATING THE REAL CAUSE OF THE ACTUAL DAMAGE.......IT IS THE SECOND SERVICE PROVIDERS THAT DID THE SAME LIKE THE FIRST ONE. WHEN PROVIDING THE CAUSE OF THE DAMAGE - THEY SAY IT IS WEAR & TEAR BY TAKING PICTURES.
I BELIEVE NOW IN MY MIND THE SERVICE PROVIDERS ARE NOT EXPERTS IN ROOFS/ CEILING & WATER PROOFING.
I BELIEVE NOW IN MY MIND THE SERVICE PROVIDERS ARE NOT EXPERTS IN ROOFS/ CEILING & WATER PROOFING.
ML
Moses L's update30 Apr 2026, 16:38
Reviewer Update
l HAVE BEEN PUSHED FROM PILLAR TO POST REGARDING MY CLAIM AND IGNORING MY E-MAILS AFTER THE OUTCOME - WHEN I OBJECTED TO THE ADJUDICATOR FINDINGS TO HEAR MY FACTUAL CONSIDERATION MY E- MAILS WAS NOT RESPONDED TO BUT I AM STILL PAYING MY DEBIT ORDERS - HOW DO A PERSON UNDERSTAND THAT??THE CEILING DAMAGE OF MY PROPERTY IS STILL THERE CAUSED BY RAINS AND THE ARGUMENT IS- THEY RECKON IS WEAR & TEAR WHEN THEIR SERVICE PROVIDER CAME ONLY TO TAKE PICTURES WITHOUT INVESTIGATING THE REAL CAUSE OF THE ACTUAL DAMAGE.......IT IS THE SECOND SERVICE PROVIDERS THAT DID THE SAME LIKE THE FIRST ONE. WHEN PROVIDING THE CAUSE OF THE DAMAGE - THEY SAY IT IS WEAR & TEAR BY TAKING PICTURES.
I BELIEVE NOW IN MY MIND THE SERVICE PROVIDERS ARE NOT EXPERTS IN ROOFS/ CEILING & WATER PROOFING.
I BELIEVE NOW IN MY MIND THE SERVICE PROVIDERS ARE NOT EXPERTS IN ROOFS/ CEILING & WATER PROOFING.