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1 reviews | Active since Jan 2025

20 Aug 2025, 09:04

Extremely Dissapointed.

Extremely disappointing with Auto & general's warranty claim handling.Despite multiple follow-ups, I have been met with repetitive responses .Told my claim is with the manager for validation since 15/08/2025, with no update or communication . I am the one calling everyday only to get this same response. Paid premiums for peace of mind, but instead ,I am left frustrated and feeling ignored. I would not recommend to anyone.

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Replies (1)
Auto & General
Auto & General's reply20 Aug 2025, 09:13
Official
Good day Miss N Notayi, 

We understand how frustrating that must be for you and apologize for the inconvenience caused by the lack of feedback regarding your claim.

We will escalate your complaint to the relevant team to assist you.

Kind regards, 

The Auto & General team