LN
La N

1 reviews | Active since Jul 2021

07 Dec 2022, 12:34

Expensive and disappointing

There is a tyre and dent policy sold as NO QUESTIONS ASKED. They are on a win/win with the tyres - either you pay an excess on the unused tread or you are not insured if you have a puncture but the tread is less than 1mm. They are non negotiable. I am a client who does not make unnecessary claims. While researching for a new insurance company I realized how high their premiums are. To add fuel to the fire, I received notification on 6 December 2022 that I do not fit their profile and I will no longer be insured as of midnight 6 December 2022. I have no doubt that I will not receive a reimbur*****t for the month's debit off my account.

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Replies (1)
Auto & General
Auto & General's reply07 Dec 2022, 12:40
Official
Good day,

We are sorry you feel that way.

However, we note that your matter was reviewed by our Internal Dispute team and the outcome was discussed with you.

Kind Regards,
The Auto & General Team