Exorbitant access increase

Utterly Disgusted:<br> <br> following the beautiful rating I gave Auto and General on good customer service received when I took my vehicle for assessment , I am disappointed to tell your that our claim remains outstanding to date. we are told that our access has been increased from R.5000 to R9000, almost 100% increase, please give answers to this, premiums are deducted on monthly basis but there is no service. I hope you are going to give this matter the attention it deserves. The increase was never communicated to us,there is blame shifting and it is unfair on us. please respond.