ZM
Zanele M

1 reviews | Active since Aug 2017

02 Jan 2022, 18:26

Exhaubitant increases in insurance premiums

My Name I Zanele and my husband and I have ensured our vehicles with Auto and General for a couple of years now. While we have no issues with the service, our premiums have however increases exaubitantly each year. Last year they were increased by over R500 which we did not contest. This year they were further increased by over R600. Considering that our vehicles are now paid off and are depreciating in value as well, we find these increases to be very high. This is very frustrating as we do not want to change insurance companies but may be forced to if this is not addressed/rectified.

0
Replies (2)
Auto & General
Auto & General's reply02 Jan 2022, 18:56
Official
Hi Zanele,

We acknowledge receipt of your complaint. 
We have escalated your matter to our team to investigate, they will contact you with feedback.

Kind Regards,
The Auto & General Team 
ZM
Zanele M's update25 Jan 2022, 19:02
Reviewer Update
Good day

I have still not received any contact from auto & General regarding this matter.