Excessive Premium and Access Increase On Annual Policy Update

Good Day,

I joined Auto & General in Dec 2020. They had the best premium and access. However now I am faced with the first Annual Policy Update, and they are increasing my premiums by 30% and access by 11%. That is just unacceptable, and when I called I was told that things have went up and so on. And they are saying they are justified to increase both the access and the premium that much.

To top everything, I have not claimed anything in the first year I was with them, and I drive a 9 year old fully paid car. So I believe that Auto & General gets you to join them because they just offer very low premiums knowing very well that they will increase their premiums excessively to recoup what they wanted to charge in the first place.