KR
Kimeshni R

1 reviews | Active since Oct 2020

24 Feb 2022, 09:11

Excess Repayment Outstanding - Almost 1 year after my accident

My excess from an accident in March 2021 has still not been returned to me. My car was fixed by the end of last year. Sent my complaint to the disputes department and I'm waiting for feedback. Didn't think I'd have to follow up on something..Kind of disappointing.

0
Replies (1)
Auto & General
Auto & General's reply24 Feb 2022, 10:04
Official
Hi Kimeshni,

We acknowledge receipt of your complaint.

We have escalated your matter. Our team will contact you with feedback.

Kind Regards,
The Auto & General Team