Excess Recovery and Poor Communication from A & G.

I was insured with A&G Insurance when my vehicle was involved in an accident in July 2025 and subsequently written off. Although the claim was settled, I later received an email indicating that the third-party insurer declined the excess claim because their client failed to comply with their policy’s terms and conditions.

Since then, I have not received any further updates from A&G Insurance unless I follow up myself, which has left me disappointed with the level of service provided.