Exceptional Service

I called in regarding my annual review and was assisted by Natalie Manning. From the onset, she was calm, polite and did not rush anything with the call. She assisted me the way I expected to be assisted and she explained everything clearly and perfect. She was more than brilliant and I'm so proud to be part of a company that has a person like her working there. A lot of times we are very quick to complain about bad service but very rarely to we compliment exceptional service. Natalie went over and beyond and even offered assistance, to my parents who are unemployed, in a form of a grocery voucher! I was in awe! Thank you so much Natalie and Thank You Auto & General for having a person like Natalie answer my call! I wish Natalie and the Auto & General family all the best, stay safe and continue being awesome!