VM
Vuyiswa M

1 reviews | Active since Sept 2015

18 Jun 2025, 13:00

Excellent Service from Fahiem Kleinsmith

I am writing to express my sincere gratitude for the outstanding support you provided during my recent claim process. Although the claim was not within your direct responsibility, your patience, professionalism, and genuine willingness to assist made a significant difference in my experience. Your proactive approach in transferring me to Home Assist for my bathroom issue was especially appreciated. While the call was unfortunately disconnected, your effort to ensure I received the necessary support did not go unnoticed. It's rare to encounter such dedication, and I wanted to take a moment to acknowledge your exceptional service Thank you once again for going above and beyond. Your assistance has been invaluable, and I am truly grateful.

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Replies (1)
Auto & General
Auto & General's reply18 Jun 2025, 13:05
Official
 Good day,
Thank you for taking the time to rate your experience 
We appreciate it very much.
Have a lovely day further! 
Kind regards, 
The Auto & General Team