SG
Shaun G

1 reviews | Active since Dec 2012

03 Mar 2015, 16:30

Excellent service

After a R500+ policy increase during my annual insurance review I was not impressed. Initially I did not get any joy from Auto & General and was told to remove items from my policy so that the cost would fit my budget - really?! Pay more for less cover & benefits? Subsequently I started the painful proses to get new quotes and compare benefits. Today I again spoke to Auto & General (****em) armed with comparative quotes. From the word go ****em was friendly, understanding and took a genuine interest in my requirement. Some tweaking here and there and I am sorted - excellent service. Just sad that I had to go through all the pain & effort before getting to the right people.

0
Replies (1)
Auto & General
Auto & General's reply05 Mar 2015, 09:25
Official
Hello Shaun_g,

Thank you for your compliment.

We will make sure to inform ****em and the management team about your positive feedback, we are sure they will appreciate it.

Enjoy the rest of your day.

Kind Regards
The Auto & General Team