LS
Lebogang S

1 reviews | Active since Jun 2015

30 Oct 2018, 09:38

Excellent customer service

I just spoke to Busisiwe and my oh my....I am impressed, this is the kind of customer service I love. Not that I had a bad experience with ya'll but she made my day. No she didn't offer me free money, or free data but empathy and I have not been getting that from other service providers. I even told her that she is the ONLY person that showed that she cares and understands what I am going through. Thank you so much, and for that I am re-joining ya'll once my financial problems are sorted. And I will refer my friends and families to ya'll, keep up the good work and thank you so much.

0
Replies (1)
Auto & General
Auto & General's reply30 Oct 2018, 10:30
Official

Wow, this is excellent feedback, thank you so much for sharing your experience with us in this forum.

We will gladly convey your feedback to Busisiwe and her manager.

Have a great day further.

Kind Regards,
The Auto & General Team.