CC
Charlene C
1 reviews | Active since Nov 2013
10 Feb 2015, 13:38
EXCELLENT ASSISTANCE RECEIVED WITH COMPLAINT
I received my yearly premium increase notification letter and was highly upset due to the fact that the increase was so high. It was unaffordable and not to the promise Solidariteit had given to their members that they would receive discounts and better rates.<br> <br> I called Auto and General, Riedwaan listened with patience to my complaint and investigated why the increase in premium is so extremely high. He explained Auto and Genrals' increa*****t policy to me. He re-looked at my policy and we came to a mutual amount that I can afford with no benefit loss.
Helpful (0)
Replies (1)0
Replies (1)Auto & General's replyOfficial
11 Feb 2015, 08:50Hello conradiec,
Thank you for your compliment.
We will make sure to inform Riedwaan and the management team about your positive feedback, we are sure they will appreciate it.
Enjoy the rest of your day.
Kind Regards
The Auto & General Team
Thank you for your compliment.
We will make sure to inform Riedwaan and the management team about your positive feedback, we are sure they will appreciate it.
Enjoy the rest of your day.
Kind Regards
The Auto & General Team
Auto & General's reply11 Feb 2015, 08:50
Official
Hello conradiec,
Thank you for your compliment.
We will make sure to inform Riedwaan and the management team about your positive feedback, we are sure they will appreciate it.
Enjoy the rest of your day.
Kind Regards
The Auto & General Team
Thank you for your compliment.
We will make sure to inform Riedwaan and the management team about your positive feedback, we are sure they will appreciate it.
Enjoy the rest of your day.
Kind Regards
The Auto & General Team
