1 reviews | Active since Jan 2015
Epitome of incompetence & bad service
<p>I alled in to join auto and general due to the favourable terms they are offering but I am greatly concerned by the lack of professionalism I have encountered this far from the whole group at large. I find it unacceptable that 3 consultants from one company cannot give the same information. The attitiude of one Riedwaan Jardien has also left a bitter taste in my mouth and I am left to wonder if this is an indication of what I am to expect. I am not impressed at all.</p>
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we are so sorry to hear about your experience. We will investigate and address the service failures on an internal basis.
As agreed, we have emailed the updated policy schedule to you. Please confirm if you need further assistance herein.
Kind regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we are so sorry to hear about your experience. We will investigate and address the service failures on an internal basis.
As agreed, we have emailed the updated policy schedule to you. Please confirm if you need further assistance herein.
Kind regards,
The Auto & General Team.