bM
brendon M
1 reviews | Active since Jun 2011
14 Jul 2019, 09:09
Early debit orders
I am sick and tired of auto and general and the debit orders that they put through when they first feel like it.
They then make promises to reverse the debit order on Friday afternoon and the money is still not in my account!!
If this is their accounts process I do not want to know what the claims process must be like
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
14 Jul 2019, 09:14We are in receipt of your complaint.
We will be in contact with you during office hours.
Kind Regards,
The Auto & General Team.
We will be in contact with you during office hours.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply14 Jul 2019, 09:14
Official
We are in receipt of your complaint.
We will be in contact with you during office hours.
Kind Regards,
The Auto & General Team.
We will be in contact with you during office hours.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
17 Jul 2019, 10:13Update:
We confirm that we have liaised with you via email and confirm that the refund has been processed and confirmation of it was mailed to you.
We sincerely apologise for your frustration and invite you to liaise with our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
We confirm that we have liaised with you via email and confirm that the refund has been processed and confirmation of it was mailed to you.
We sincerely apologise for your frustration and invite you to liaise with our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply17 Jul 2019, 10:13
Official
Update:
We confirm that we have liaised with you via email and confirm that the refund has been processed and confirmation of it was mailed to you.
We sincerely apologise for your frustration and invite you to liaise with our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
We confirm that we have liaised with you via email and confirm that the refund has been processed and confirmation of it was mailed to you.
We sincerely apologise for your frustration and invite you to liaise with our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Best regards,