1 reviews | Active since Nov 2017
Double premuim deductions
<p>In 2012 I purchased a new vehicle and insured it with Auto & General after having insured my previous vehicle with the same insurer for approximately 5 years. During the purchase of this car, I was told that the new insurance will replace the cover for the old car which I sold, however the insurer continued to debit my account twice for a period of about 4 years. When this was discovered the insurer only refunded me for premiums of 1 year. I have in numerous occassions tried to recover my money from A & G to no avail.</p>
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialists, we will conduct an investigation herein and provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialists, we will conduct an investigation herein and provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
