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Ayanda D

1 reviews | Active since Oct 2015

03 Jun 2025, 12:56

Don’t take any policy with Auto & General save yourself

I would give half a star if it were possible, don’t waste your time taking Warranty Cover with them, they will purposefully drag your claim for weeks and not communicate with you, especially if your claim is above a certain benchmark, their systems are as stupid as the people that work there, if you have any chronic illness just save your life and take a policy elsewhere otherwise you’ll just worsen your health

0
Replies (4)
Auto & General
Auto & General's reply03 Jun 2025, 12:59
Official
 Hi Ayanda

We are sorry to hear about your service experience. 

Please allow us to investigate the matter and provide you with feedback as soon as possible. 

Kind regards 
The Auto & General Team. 
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Ayanda D's update03 Jun 2025, 13:02
Reviewer Update
You’re lying, there’s nothing that you’ll investigate this is just another generic reply, I hate this company so much for the service you’re giving me, is it because I’m black? Do you even for a second think about what you put people through???
Auto & General
Auto & General's reply03 Jun 2025, 13:15
Official
We do apologize for the inconvenience caused to you, please note that our team will be in touch with you to resolve the matter.  

The Auto & General Team
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Ayanda D's update03 Jun 2025, 13:23
Reviewer Update
When will your team be in touch this time? In a weeks time? I urge everyone to look for alternatives when shopping for warranty cover the stress this company gives you will end up with you in the grave