Dont do business with them
<p>i took insurance through them and decided the next day to look around and found insurance for two thirds of the price. I decided to phone back and cancel. They said they would do that for me, but they do refunds in a few days. Then they actually refund me at 7% of the actual amount i paid i phoned them and they apologized someone didnt put in the right figures. They said it would take 38 hours for the amount to be rectify. That was a week ago. So shocking!!</p>
We acknowledge receipt of you complaint.
As discussed with one of our Customer Relation Specialists please allow us the opportunity to investigate the matter, feedback will supp**** to you shortly.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of you complaint.
As discussed with one of our Customer Relation Specialists please allow us the opportunity to investigate the matter, feedback will supp**** to you shortly.
Kind Regards,
The Auto & General Team.
Selected the wrong insurer. Apologies to auto and general been nothing but good.
Selected the wrong insurer. Apologies to auto and general been nothing but good.
Update:
You are welcome Richard, thank you for your positive feedback, we truly appreciate it.
Enjoy the rest of your day.
Kind Regards,
The Auto & General Team.
Update:
You are welcome Richard, thank you for your positive feedback, we truly appreciate it.
Enjoy the rest of your day.
Kind Regards,
The Auto & General Team.