Disgusting Service

I am appaulled with the service I have received from A&G and Digicall Assessments their contractors. I had a break in to my property 4 days ago and neither services showed me any compassion. I had to call today and throw my toys out the cot for them to authorize my claim 5 minutes later. I had to neglect my job to take time calling them today and my family and I have to spend another night before my home gets secured again. I am a premium paying customer who has to also pay a huge excess and I get spoken to with disrespect from the agent that is working from the contracting company. A&G have not done any follow calls with me. And I have made 8 calls today and still get notified that I can only receive a service tomorrow. I am actually considering cancelling my policy due to this service. After experiencing such a Horrific ordeal your insurance company is suppose to assure you that all will be sorted out and ease the trauma but they have added too it. A&G should get no stars as their service is horrific. My last claim I had the same issue from them. Disgusted with their ****ndous service.