1 reviews | Active since May 2016
Disgusting service
<p>I was involved in a car accident on October 2015,till this day i am still waiting for my insurance to fix the 3rd party's car.I have had to make countless calls to them to have a claim even registered, their service is so bad.</p> <p>I know find myself in a very uncomfortable situation where the 3rd party is threatening to either cause further damage to my car or take legal action. This is very frustrating because the 3rd party thinks i do not want to have his car fixed.</p> <p>Every time I call no one knows what is happening or the person dealing with the case Keneilwe is always not at her desk and I am told that she will email or call me or the 3rd party. If this is how they are treating me I can only imagine what disgusting service I would get for them to fix my car.</p>
We acknowledge receipt of your complaint.
We are so sorry to hear about your frustration. We will appreciate it if you can provide us with your policy number in order to trace the claim with our legal team.
Hoping to hear from you soon.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We are so sorry to hear about your frustration. We will appreciate it if you can provide us with your policy number in order to trace the claim with our legal team.
Hoping to hear from you soon.
Regards,
The Auto & General Team.
