Disgusting Service

<p>Approximately three years ago I chose Auto and General to be my short term insurer. Initially I was quite happy with my choice until………….I bought a new car and the schedule had to change to reflect the new car’s details. Then my trouble started. It was requested, via my broker, that the schedule must stay exactly the same, but for the new cars details.</p> <p>Staff at A & G could not, after five attempts, rectify the schedule to portrait the new cars details.</p> <p>· At first they had the cars name and particulars wrong (Still wrong up to date)</p> <p>· They added an access of R6150 to the car which was never there before.</p> <p>· They left out my option of a car hire which was there before</p> <p>· They had the new registration wrong (FF instead of FS. I never heard of a province in South Africa with an FF registration)</p> <p>· They rectified the faults as pointed out but then change other detail that was correct in the first place.</p> <p>Up to date I received five modified schedules and still the schedule is not correct.</p> <p> </p> <p>There is something wrong at A & G and I cannot carry on like this. It seems that there are some *********** people in their work force that will ultimately cost me money because of incorrect information on my short term schedule. If A & G keeps up with this poor standard, they will lose a lot of customers.</p> <p>As it is currently, I will not recommend A & G to friends and family.</p>