1 reviews | Active since Nov 2015
DISGUSTED BY AUTO AND GENERAL BULLYING TACTICS
I kept on getting harassed by Auto and General untrained staff wanting money from me for a claim they paid out for a client of theirs. Somebody licenced borrowed my van on new years eve and somehow 1pm in the morning the two cars touched at a filling station. Both parties claim the other was drunk. Either way I am not insured but the correct details of the driver was supp**** a 100% times. But still I get these untrained stupid staff of Auto General calling me demanding money from me because it was my car, hysterically funny trying to threaten me that this is the law, just like the old Snyman and Vennote clerks did on arrear clothing accounts written off. OH BS man. On what grounds have Auto and General decided the driver of my van was in the wrong anyway. They never consulted or got a statement from the driver and it can only be assumed her word is above his, being a woman. Not a single shred of evidence was offered. I have told the store how many times now to these callers with clearly not aptitude to understand what they are dealing with. Go the legal way if you feel strongly about this. But stop harassing me!! I have to add their client also felt it necessary to harass me to some point that I told her I will no longer take her calls I guess one can only make one's own assuption around the competency of Auto and General staff and they way they conduct their business. Makes one think
We are concerned to hear about this and would like to apologize.
Could you kindly provide us with a reference number if available. We need to be able to access our client's policy in order to look into this for you.
Kind regards,
The Auto & General Team.
We are concerned to hear about this and would like to apologize.
Could you kindly provide us with a reference number if available. We need to be able to access our client's policy in order to look into this for you.
Kind regards,
The Auto & General Team.
