Disgusted by Auto and general

Auto and general treats u like **** when u cancel. I was not happy with my renewal I asked the consultant to future date my cancellation, I later went onto my app to request a callback because I wanted to reinstate and continue with them. I sent almost 10 requests nobody called, right now my policy shows that it's inactive so should I have an incident then they won't cover me I called their client care and spoke to a lady by the name of Millicent she said she will ask someone to call and nobody did. The moment u cancel they do not value u. But it's fine. I'm posting on hello Peter coz I want people to know what service to expect when they cancel their policies. poor, pathetic service