Disgusted!!

I was stuck on the road and told you can’t assist me even though it’s a value added benefit that you advertise on your policies. I was told you don’t know the vehicle so you can’t assist. Why do you offer road assist as a benefit but then when the client needs help you can’t assist. I spoke to two of the most appalling consultants, Zama Ndaba and Busi Zenkosi. Busi even had attitude and send me an sms displaying internal conversations that you can’t help me. You are really the worst bunch. You falsely advertise and your staff are not helpful. As a female I was spoke on the side of the road for 4 hours and you couldn’t help me. I pay close to R 3000 in premiums but I am cancelling all my policies with your ******* company!!!!!! I even cried on the line so scared and Busi did not care at all!! I’m disgusted.