DISGUITED WITH THE SERVICE

Good day, I had two vehicle insured by Auto and General, I've had an Incident on Monday with both of the Vehicles which I did a claim on Wednesday only to find out one of the Vehicles had an Inspection outstanding (Mind you they debit the monthly installment without reminding me about the Inspection the last they reminded me was 4th Nov). I've cancelled that Vehicle with immediate effect because I was so disguised. Guess what they didn't even try to Save the Client. With regards to the other Vehicle they send out Glasfit today to replace the windscreen and two side windows. Glasfit arrived at my premises with cheap quality stuff. Now I'm struggling to get feedback from Auto and General what to do next. The Accessor Dina is very useless. I have to phone every 30mins wait long to speak to someone and don't get any assistance.

Nuraah Abrahams ***