Disgruntled

Firstly I had week 3 weeks to get a new Fridge after calling the claims department every 3rd day. Each day was costly as we bought hand to mouth and food we had rott over time

Pay an excess of R3750 then boom, The fridge arrives on Saturday finally. Due to the fridge was slightly taller than the old one. A carpenter was called today to re-construction our kitchen unit a bit.

Today we switched on the fridge, it keeps tripping the lights. Called an electrician now. He advised that there’s something wrong with the fridge.

Moving on swiftly, call New World Menlyn to let them know their fridge doesn’t work. Spoke to exactly 5 people before I could get help and still got the run around.

How do we send a technician for a new product? How do we fix a new product? What do I do from here on? Waiting promptly for reply…