Disgraceful and Unreliable Insurer!!!!

Auto Useless and A General ******* – Client was hi-jacked, he tried to save his life and get his vehicle away with him – he drove into my wall trying to escape the danger he was faced. His insurer rejects both claims, for his vehicle and the 3rd Party claim for my damaged wall. The Insurer claims it was a SUDDEN EMERGENCY and therefore my wall does not need to be fixed????? – why exactly do people take out insurance???? is it not in the unlikely event of something happening that you are covered - is this the type of cover our insurers are providing – someone trying to save his life, is not covered for an insured event like hi-jacking?? Wake up South Africa - We are being taken for a joy ride by our insurers!!! email sent to claims/complaints managers Simone and Sunette to date i have not even received an acknowledgement response let alone any communication. YOUR CLIENT ACTED TO SAVE HIS LIFE - MY WALL GOT DAMAGED - WHO AND HOW MUST THE WALL NOW BE FIXED SINCE YOU CLAIMING IT IS A SUDDEN EMERGENCY AND THE WALL DOES NOT NEED TO BE FIXED OR COVERED BY YOURSELF?????!!!!!!!

Most Pathetic thing ever heard - you are happy to take monthly premiums from clients but time to pay out - you refer to things like SUDDEN EMERGENCY!!!! client was probably supposed to sit and rather be hijacked then to try and save his life because he will most likely only be covered for a SUCCESSFUL hijacking rather then a failed attempt!!!