gM
gugu M

1 reviews | Active since Dec 2017

17 Jul 2023, 12:39

Disconnecting my call when I answer

I requested a call back online for a quote, they keep phoning and disconnecting when I answer, I get these calls like 5 times a day. I guess you don't want my business so stop calling me then!!!

0
Replies (3)
Auto & General
Auto & General's reply17 Jul 2023, 12:42
Official
Good day Miss Mabizela,

We are concerned to hear about this and would like to apologize. 
This has been escalated to the relevant team and a consultant will contact you to assist with your request.

Kind regards,

The Auto & General Team.


gM
gugu M's update17 Jul 2023, 14:01
Reviewer Update
Someone just called again and did the same thing!!
Auto & General
Auto & General's reply17 Jul 2023, 14:09
Official
Good day. 

Is there perhaps an alternate number we can contact you on? 

Kind regards,

The Auto & General Team.