TM
Tshepiso M

1 reviews | Active since Jun 2015

21 Apr 2023, 21:45

Disappointed, disgruntled, unhappy, frustrated, hopeless

Travelled from Pretoria to Tzaneen in the 17th March 2023 & meant an accident. Todate, no car. An insure is colluding with a panel beater for me to authorize a "risky" part. I have been declining other insurance quotes, thinking I am am insured with the best. I am unsure now. The 30 day courtesy car period has lapsed I am now paying daily rates from the 17th April 2023.

A&G doesn't seem to have managers as I have asked for intervention through their consultants with no luck.

I am devastated, never missed a payment nor asked for a payment holiday even through the hard Covid times as I understood what that would mean....😭😭😭😭

0
Replies (4)
TM
Tshepiso M's update21 Apr 2023, 21:48
Reviewer Update
Sorry for Typos, I am depressed

Auto & General
Auto & General's reply21 Apr 2023, 21:57
Official
Hi Tshepiso,

We are disappointed to hear about your service experience.

Our team will contact you during office hours to discuss your concerns.

Kind Regards,
The Auto & General Team
TM
Tshepiso M's update21 Apr 2023, 22:07
Reviewer Update
Kindly clarify on the office hours. As I am in need of assistance
TM
Tshepiso M's update21 Apr 2023, 22:10
Reviewer Update
I am intentionally choosing private responses as I believe in correcting human errors and resorted to this platform as no one was bothering to come back to me.