Disappointed customer

I trusted this company so much that I kept on going back to them whenever I get a new car; but after what they are putting me through and still going through that mess, I will never ever recommend it to anyone, even to my biggest enemy.

My car was involved in an accident on the 11th of January 2025; up to this day 5th of April 2025 no one knows what’s going on with my car, mind you the car in question is VW polo tsi, you would think that it should be relatively easy to find parts for VW and fix the car; but No! 3 months later I don’t have my car and nobody has answers for me; to make matters worse nobody cares to contact me and let me know what’s with my car, instead I’m the one who has to runs after them; or mybe is because they have no idea of what’s going and they don’t care. It’s very sad and frustrating.

Don’t ask me about their rental car that was for exactly 30 days! It’s a story for another day!