Disappointed Client!

Really unhappy with the "Service" received as of late!!!

Loyal client for 5years - Accident free for over 3 years

Extras added without consent!! After canceling these extra added services via phone call AND email they were added AGAIN WITHOUT CONSENT - their reason it was added again? -Because I did not answer my phone - During working hours!! After another phone call to them this morning the extra services have finally been canceled, but the debit order will not be refunded!! And now they have conveniently canceled these services as of midnight tonight!! EVEN THOUGH I HAVE PAID for the full months service!!

I have sent THREE Call back requests and they have still not bothered to contact me.

The moment I tried cancelling (End of May 2025) they were VERY nice, very apologetic and promised to do better, and not even a week later I have the same issues again.