Disappointed

Received this text in the morning Good day, please note we are unable to reach you to discuss your Scratch & Dent claim outcome with you. Please make contact on ***. Regards Auto & General

I called in. Spoke to Ayanda Makathini - she advised the claim has being declined due to now inspection- I advised that the inspection was completed. - if it was not how did u approved the previous Claim- the den she said it’s payment. Then she said hold on let me check- she has no clue what’s going on - 1 week after the claim they tell me it declined due to something that not true. - Then she put me on a long hold and nothing. Call dropped and she did not call me back I should have never left my previous provider