GM
GWEN M
1 reviews | Active since Sept 2014
16 Sept 2015, 20:05
deductions on my account
This A&G goes to my account and deduct without my permission and I do not have an account with them, This is been happening for several months now. I want to know where did they get my account and I need my refund.<br> I will be reporting them to ombudsmen Insurance.
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Auto & General's replyOfficial
18 Sept 2015, 15:54Hello GWEN MAGORO,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We assure you that the matter is being investigated in order to provide detailed feedback.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We assure you that the matter is being investigated in order to provide detailed feedback.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Auto & General's reply18 Sept 2015, 15:54
Official
Hello GWEN MAGORO,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We assure you that the matter is being investigated in order to provide detailed feedback.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We assure you that the matter is being investigated in order to provide detailed feedback.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team