Debited without permission on a 22% premium increase.

<p>After updating information about my houshold items I received a quote - which I did not accept, and opted to keep my premium at its usual rate. I was billded this July at the higher premium - which I had opted not to take.<br />However when I called the call-centre (phonecall made 13:40 - 12 July 2017) and spoke to Jacob from retentions he told me that its because all accounts go under revision each year and mine was under review - that was his answer for why I was billded and extra 22%. <br />When I asked for a refund he gave me the same response. <br />I cancelled my policy with A&G. This is ******** and blatant. <br /><br /></p>