CA
Calvin A
1 reviews | Active since Oct 2015
01 Jan 2022, 10:07
Debited twice for an inactive car insurance policy.
I have been charged twice for January 2022 even though my car insurance ended on the 31st of December 2021. I called to reverse and sent an email with a bank statement showing they debited me but have not received a reply. I've rep**** to my email 3 times and still nothing.
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Auto & General's replyOfficial
01 Jan 2022, 10:54 Hi Calvin,
We are disappointed to hear about your service experience.
We have escalated your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We have escalated your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply01 Jan 2022, 10:54
Official
Hi Calvin,
We are disappointed to hear about your service experience.
We have escalated your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We have escalated your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team