BP
Bazil P
1 reviews | Active since Nov 2021
25 Mar 2025, 02:12
Debit orders collect on wrong date
Good day
Overall I am very happy wuth you guys, but this month you try and deduct my premium earlier than the agreed date, which results in "Funds not provided for. I than contacted Auto & General which send me a link for payment. I did the payment on the 20th of March. Today I received notification that I did not pay.
Please rectify this, I will send proof of payment
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Auto & General's replyOfficial
25 Mar 2025, 08:04Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
Best regards,
Auto & General's reply25 Mar 2025, 08:04
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
Best regards,