WS
WILLEM S
1 reviews | Active since Mar 2012
05 Apr 2016, 05:15
Debit Orders
It was agreed that the debit orders are deducted on the 25th of each month.<br> This morning I noticed a deduction and would appreciate a Manager to urgently contact me
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Auto & General's replyOfficial
05 Apr 2016, 16:01Hello Willem Swart,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we apologise for the frustration and inconvenience this has caused. We have refunded the bank charges and requested from our Value added department to amend the deduction date accordingly.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we apologise for the frustration and inconvenience this has caused. We have refunded the bank charges and requested from our Value added department to amend the deduction date accordingly.
Regards,
The Auto & General Team.
Best regards,
Auto & General's reply05 Apr 2016, 16:01
Official
Hello Willem Swart,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we apologise for the frustration and inconvenience this has caused. We have refunded the bank charges and requested from our Value added department to amend the deduction date accordingly.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we apologise for the frustration and inconvenience this has caused. We have refunded the bank charges and requested from our Value added department to amend the deduction date accordingly.
Regards,
The Auto & General Team.
Best regards,