**************** & *****

The manner with which my claim was settlement is purely absurd and ludicrous. Cover is for a specified amount but yet on convenience it is lowered. There are contradictory and glaring inconsistencies in application of the settlement amount. I am appalled at the manner in which I am being treating, under no circumstances should a client, educated or not, employed or not, be treated with such disdain. Hiding behind calculations unbeknownst to me from inception of the policy and bombarding me with rhetoric, coupled with insurance jargon will not resolve the problem but exacerbate my anger and willingness to escalate this further and further till an amicable solution. I have been a faithful client paying a lot more than I should've for my cover on a monthly basis without ever defaulting - I am now due for a settlement as was quoted on inception but instead I am now turned into an under writing case study and a business case.