UW
Ursula W

1 reviews | Active since Jun 2015

14 Apr 2025, 15:22

***********cy Personified

Auto & General business insurance Well from the first day dealing with this company was UNPROFESSIONAL. Asked for business insurance was sent a quote on personal insurance. Only knowing this when my debit order did not go off and queried it. Found out was INCORRECTLY QUOTED. I then received the corrected quote. An amount can off my bank account. Today get a call saying my insurance has been cancelled due to me reversing my debit order. They say Debicheck was reversed. I have never approved a debicheck on FNB as nothing has come through. This was a manual eft done to be covered. How ***********. Can only imagine how a claim would be handled if this is the shocking service one receives.

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Replies (1)
Auto & General
Auto & General's reply14 Apr 2025, 15:29
Official
Hi Gary 

We are concerned to hear this. Please provide us with the policy number in order for us to assist you further.

Kind regards, 
The Auto & General Team