MM
Mzimasi M
1 reviews | Active since Jun 2010
26 Jan 2026, 11:22
Customer service
I am trying to find out why car insurance premium increased by 20% but my car value is depreciating. I tried calling the insurance but I spoke with an AI agent which did not help. I have sent through a call back from the application. I am still waiting for the Call back.
Helpful (0)
Replies (1)0
Replies (1)
Auto & General's replyOfficial
26 Jan 2026, 11:31Good day Mzimasi ,
We acknowledge receipt of your complaint and have escalated it to the relevant team to assist.
Kind regards,
The Auto & General team
We acknowledge receipt of your complaint and have escalated it to the relevant team to assist.
Kind regards,
The Auto & General team
Auto & General's reply26 Jan 2026, 11:31
Official
Good day Mzimasi ,
We acknowledge receipt of your complaint and have escalated it to the relevant team to assist.
Kind regards,
The Auto & General team
We acknowledge receipt of your complaint and have escalated it to the relevant team to assist.
Kind regards,
The Auto & General team