TB
Theunis B

1 reviews | Active since Jun 2021

17 Mar 2023, 10:33

Continious spam calling after request for removal

I have previously reported Auto and General here for Spam/marketing-related calling me continuously after which they agreed to remove me from their calling list. In the last month again I received multiple calls from sister companies mentioning that it is a brand of Auto and General. This morning was the cherry on the cake when an automated machine played me a song while I had to wait for an operator only to realize that the operator is completely ***********. THIS IS BEYOND FRUSTRATING and I would demand an email letter confirming that all my details have been permanently removed from all your company's databases and will take action with the POPI act further if it happens again!! This morning's number was ***

0
Replies (5)
Auto & General
Auto & General's reply17 Mar 2023, 10:38
Official
Hi  Theunis,

We would like to apologise for any inconvenience we have caused.

We have sent a request to our team to remove your details from our marketing team.

Kind Regards,
The Auto & General Team

Best regards,

TB
Theunis B's update17 Mar 2023, 10:39
Reviewer Update
Once you have done so please confirm this action via email on *** as I will take action if it happens again!
Auto & General
Auto & General's reply17 Mar 2023, 10:54
Official
We will do so.

Kind Regards,
The Auto & General Team

Best regards,

TB
Theunis B's update20 Mar 2023, 10:52
Reviewer Update
Still have not received a confirmation of the removal of personal details
Auto & General
Auto & General's reply20 Mar 2023, 10:57
Official
Sorry about this Theunis.

Our team confirmed that they have removed your details from our marketing list.

We'll follow up with our service team regarding the letter.

Kind Regards,
The Auto & General Team

Best regards,