TT
Thembelani T
1 reviews | Active since Nov 2022
14 Nov 2022, 17:06
Confirmation Message I submitted a claim on Thursday 10/11/2022 via the mobile portal app, I was told in 24hrs I will be assigned an advisor which didn’t happen
Confirmation Message I submitted a claim on Thursday 10/11/2022 via the mobile portal app, I was told in 24hrs I will be assigned an advisor which didn’t happen. I had to log the same claim again on 14/11/2022 while I was on the phone with a consultant from Auto and General to start the whole process again which cause a delay on my claim
Helpful (0)
Replies (1)0
Replies (1)
Auto & General's replyOfficial
14 Nov 2022, 17:10Good day Thembelani. We are disappointed to hear about your service experience. Please send us a private message with your contact number and either your policy or I.D. number so that we can get the correct team to be in contact with you.
Kind regards,
The Auto & General team
Auto & General's reply14 Nov 2022, 17:10
Official
Good day Thembelani. We are disappointed to hear about your service experience. Please send us a private message with your contact number and either your policy or I.D. number so that we can get the correct team to be in contact with you.
Kind regards,
The Auto & General team