SJ
Sibongiseni J

1 reviews | Active since May 2020

15 Jun 2023, 14:50

Confirmation Message *Business Name:* Auto and General *Review:* I am very disappointed with the service i received from Auto and General and their supplier

Confirmation Message *Business Name:* Auto and General *Review:* I am very disappointed with the service i received from Auto and General and their supplier. I submitted a claim on the 9th of January for a tv, it was not approved and i understood why. I then requested my tv be brought back end of January. I did not get any feedback for 3 months and when i tried calling they gave me the suppliers phone number and when i called the supplier they kept giving me excuses. Tried contacting the person who was dealind with the claim, and i could never get hold of her, she did not even respond to my emails. I even called and spoke to the manager who promised to follow up and get back to me but she never did. The only time i got a call from them was when i reversed the debit order. They are very ************* and unreliable.

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Replies (1)
Auto & General
Auto & General's reply15 Jun 2023, 14:59
Official
Good day Sibongiseni, we are sorry for the service that you have received.

The matter has been escalated to the relevant department.

KInd regards
Auto & General team