MN
Malcolm N
1 reviews | Active since Dec 2016
26 May 2023, 09:08
Confirmation Message *Business Name:* Auto and General *Review:* Every year I receive a premium update notification from Auto and General with no details on any change in the insured cover
Confirmation Message *Business Name:* Auto and General *Review:* Every year I receive a premium update notification from Auto and General with no details on any change in the insured cover. How are clients expected to understand or accept such increases? Does Auto and General assume their clients are ********. I sent an e-mail querying the increase and got an undelivered notification from there policy services e-mail channel! *Rating:* 1 out of 5. By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy. https://www.hellopeter.com/legal/legal
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Replies (2)0
Replies (2)Auto & General's replyOfficial
26 May 2023, 09:23Hi Malcolm,
We do apologise for the service you have received.
We'll have a look at your profile and contact you with feedback.
Kind Regards,
The Auto & General Team
We do apologise for the service you have received.
We'll have a look at your profile and contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply26 May 2023, 09:23
Official
Hi Malcolm,
We do apologise for the service you have received.
We'll have a look at your profile and contact you with feedback.
Kind Regards,
The Auto & General Team
We do apologise for the service you have received.
We'll have a look at your profile and contact you with feedback.
Kind Regards,
The Auto & General Team
MN
Malcolm N's updateReviewer Update
29 May 2023, 11:58Can you not just contact me like you said you would? Lame excuses for pathetic service!!!
Private message to what address!
Private message to what address!
MN
Malcolm N's update29 May 2023, 11:58
Reviewer Update
Can you not just contact me like you said you would? Lame excuses for pathetic service!!!
Private message to what address!
Private message to what address!
