pS
patrick S
1 reviews | Active since May 2012
26 Apr 2022, 10:14
Completely livid
Claim lodged 12.4.22. I called several times for assistance and nothing. I've used the app to chat to the person handling the claim and no response. I've emailed and no response. This is pathetic and very bad service. I was put on hold for 12minutes this morning between 9h55 and 10h15. All I need to know is what is happening. This is just annoying and very frustrating. I cant believe that your company has such sub standard staff
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Auto & General's replyOfficial
26 Apr 2022, 10:31Hi Mr Sucram,
We would like to apologise for the service you have received.
We have escalated your matter to the relevant team. They will be in contact with you.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We have escalated your matter to the relevant team. They will be in contact with you.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's reply26 Apr 2022, 10:31
Official
Hi Mr Sucram,
We would like to apologise for the service you have received.
We have escalated your matter to the relevant team. They will be in contact with you.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We have escalated your matter to the relevant team. They will be in contact with you.
Kind Regards,
The Auto & General Team
Best regards,